Shipping & Delivery
Return & Refund
1) DELIVERY, PACKING & CHARGES
- We aim to process and ship in-stock orders within 7-10 business days (excluding weekends and holidays).
|
Area |
Product |
Purchase Amount |
Delivery Charges |
|
Klang Valley (include Putrajaya & Cyberjaya) |
Office Furniture/ANEW |
RM1000.00 and above |
FREE |
|
RM1000.00 and below |
RM100.00 to RM150.00 |
||
|
Nilai & Seremban |
RM1000.00 and above |
RM100.00 |
|
|
RM1000.00 and below |
RM200.00 to RM250.00 |
||
|
Outstation |
All amount |
Depending on location |
- Furnishing a large or corporate office? Schedule your preferred date and our team will take care of delivery, assembly, and removing all packing materials. For corporate orders, we'll take care of everything and include on site installation and arrangement. Our in-house truck delivery includes unpacking, assembly and the removal of packaging materials.
2) TRACKING NUMBER
- After the order has been placed, there will be order number and delivered to the registered email.
- Your tracking number will be sent to you via a separate email once your order is ready to leave our warehouse. Please allow up to 24 hours for the tracking information to update before reviewing your shipment status.
- If you’re unable to resolve the issue with the shipping company, drop us an email with the order number details and we got your back!
3) SHIPPING PARTNER & DURATION
- Estimated shipping time frames are calculated based on average shipping times. The timeline estimates are based on business days and do not include weekends and holidays. If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please reach us via email
- Insert preferable shipping partner
- All goods sold are final sale, except for manufacturing defects. Customers are responsible to check the goods upon receiving. If you believe the product is not in good condition, please notify us within 24 hours of receiving the goods. Please note that product may vary slightly from images and all measurements are subject to change without prior notice.
- For manufacturing defects issue, we will provide you a one to one replacement of parts or products that are affected